Humidifier Manual & Troubleshooting

Indicator light is green with little or no mist

humidifier emitting white dust/residue

helpful tips & tricks

Troubleshooting

problem
primary cause
solution

Problem

Indicator light not illuminated with no mist.

Primary Cause

Power supply cord is not properly plugged into wall socket.

Power switch is not turned on.

Solution

Plug the power supply cord into a wall socket.

Rotate knob clockwise to power on.

Problem

Indicator light is red with no mist.

Primary Cause

A. There is no water in tank (See the video tutorial).

B. Atomizer is dirty or floater is missing or stuck to the bottom (See video tutorial # 1 & See video tutorial # 2).

C. Knob was not turned to off position during refilling.

D. Unit was turned on too quickly when tank was attached to base (See the video tutorial).

E. Unit reset needed.

F. Too much moisture/humidity in circuit board (See the video tutorial).

Solution

A. Add water to tank.

B. Clean base, atomizer, and floater according to section 6 Maintenance. Check to make sure floater is not stuck to the bottom. With the unit UNPLUGGED, add enough water directly to the base and make sure the floater floats.

C. Turn knob to off position, then turn knob to on position.

D. Turn knob to off position and wait 10 seconds before turning back on.

E. Turn knob to off position. Unplug unit from the wall and wait 2 min. Plug unit back into wall, fill water tank with water, and turn knob to on position.

F. Unplug unit from wall. Empty base of all water, dry with towel, turn upside down and let dry for 24 hours.

Problem

Indicator light is green with little or no mist.

Primary Cause

Atomizer is dirty (See the video tutorial).

Solution

Clean base and atomizer according to section Maintenance

Problem

Mist has a bad odor.

Primary Cause

The water, tank, or base is not clean.

Solution

Clean base and atomizer according to section Maintenance

Problem

Humidifier is emitting a white dust/residue.

Primary Cause

Use of tap water with a high mineral content, aka “hard water" (See the video tutorial).

Solution

Clean tank and base and use only demineralized or distilled water.

Important tip:

DO NOT leave the humidifier plugged in for prolonged periods (i.e. several days or more) without use. This causes premature failure of the circuitry. When the humidifier is not in use, turn the knob to the OFF position and UNPLUG it.

Fig. 1
OFF POSITION
Fig. 2
UNPLUG FROM POWER SOURCE

Table of contents

We're experts in improving indoor air quality, and our ultrasonic humidifier will dissipate dryness and increase moisture wherever you choose to use it. To ensure optimal performance, please read this guide carefully before use. The ultrasonic humidifier atomizes water into ultra-fine particles using the principle of ultrasonic high-frequency oscillation, and diffuses water into the air through a pneumatic device to evenly humidify the air.

Components

Fig. 3
EXPLODED DIAGRAM
Fig. 4
TOP VIEW OF BASE
Fig. 5
TOP VIEW
Fig. 4-1 CONTROLS Fig. 4-2 CONTROLS Fig. 4-3 CONTROLS Fig. 4-4 CONTROLS Fig. 6
CONTROLS

Safety
(PLEASE READ CAREFULLY BEFORE USE)

Operating environment


Operation

Specifications

Maintenance

IMPORTANT TIP: DO NOT leave the humidifier plugged in for prolonged period (i.e. several days or more) without use. This causes premature failure of the circuitry. When the humidifier is not use, turn the knob to the OFF position and UNPLUG it.

WARNING: Before performing any type of maintenance and cleaning, be sure to unplug the unit from its power source.

CLEAN THE WATER TANK (ONCE EVERY 2-3 WEEKS)

Turn unit OFF and lift the water tank from the base and rotate the valve counter-clockwise to unscrew it. Empty the water tank and wash tank and valve with mild dish detergent and warm water.

CLEAN BASE (ONCE A WEEK)

Turn unit OFF and unplug from wall socket.

Warning: Use both hands to lift entire base and tilt to one side to pour water out as shown in (Fig. 7). Use mild dish soap and water to clean the base and clean away any residue near the floater and the atomizer with a brush as shown in (Fig. 7). Only pour water into the base using a cup, never direct from a faucet. Never place the base under running water as this could cause water flow to reach the motor located at the bottom of the base.

Fig. 7
TOP VIEW OF BASE
EXTERNAL CLEANING OF HUMIDIFIER

Rinse soft cloth in warm water below 104°F, add a small amount of mild dish soap to soft cloth, and wipe off any surface stains.